Download TeamViewer QuickSupport-Tool
We need to have access to your computer in order to support you. Therefore, please download the TeamViewer QuickSupport-Tool.
An installation on the system does not take place. Consequently, the connection security needs to be guaranteed.
By doing that, an ID as well as an access key are generated, which you will need to pass on to the FASTEC support employee. He will then connect to your desktop. This process enables us to access your computer for this onetime.
In case of questions concerning the tool’s usage, our support team will be happy to help you.