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Best Practice at URSAPHARM Arzneimittel GmbH

Best Practice digitale Produktion. FASTEC 4 PRO im Einsatz bei Ursapharm, Anwenderbericht

As an internationally operating medium-sized company, URSAPHARM is one of the market leaders in Germany thanks to its broad product range in the field of ophthalmology. Preparations for general medicine round off the range. At the same time, the company makes its expertise in development, production, quality control and quality assurance available worldwide as a high-performance contract manufacturer and cooperation partner.

URSAPHARM manufactures eye drops, eye ointments, nasal drops and nasal sprays in compliance with the strictest national quality standards. Film-coated tablets, coated tablets, capsules and granules are also part of the wide range of dosage forms produced at URSAPHARM.

FASTEC 4 PRO at URSAPHARM – a Software Solution that Grows with You

The primary objective when introducing an MDA/PDA solution was to generate live data from production, which should be available for reporting on various devices at any time.

Manual work is no longer up to date with the constant growth in sales figures and the resulting increase in production capacity; a digital solution was the way forward. With growing orders, increasing production capacities and the resulting increase in machinery and regulatory requirements, the need for digital data acquisition became ever greater.

The system needed to be easily and quickly integrated into URSAPHARM’s existing systems and offer user-friendly, intuitive operation. FASTEC convinced URSAPHARM right from the start with its understanding of the process. In the first step, an attempt was made to map the big picture without getting hung up on small special cases. This saved time as the project progressed. The modular structure of the FASTEC 4 PRO software was also convincing. URSAPHARM was able to select the necessary software modules and expand digitalization in production step by step. This is also confirmed by Sabine Rott, Head of Project and Personnel Management Technology & Production:

FASTEC 4 PRO is very intuitive and we were able to set up everything the way we needed it after just a short time. The reports and alerts can be configured individually. 

At URSAPHARM’s production site in Saarbrücken, 40 systems are currently bound via IO modules from FASTEC. To ensure an easy start, the most important components such as signaling and the SAP interface were tested by FASTEC after connecting the IO modules and a simulation of process orders was then carried out. As the project progressed, the initial positive impression of the FASTEC team was confirmed: “As a customer partner, FASTEC is always available. Sabine Rott describes the communication as follows:

First-level support was available at all times and we were never turned away. We are really very satisfied with this..

The desired results based on the initial situation were available at all times. URSAPHARM’s experience has been consistently positive, particularly in the pharmaceutical industry, which is characterized by stringent requirements.

The pharmaceutical company has by no means exhausted the full potential of FASTEC 4 PRO. In the future, there will be a wide range of additional options to optimize production in terms of transparency, report and processing of error messages, among other things.

For more details about the digitalization project and other success stories from our customers, visit our download center.

Author: Linda Bauer

Team Lead Marketing
Experience in B2B communication and target group-specific copywriting in print and online since 2019.

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FASTEC Goes Cloud

pvaPRO, smartOEE and FASTedge complement MES solution FASTEC 4 PRO

Cloud? We can do that! With our new products pvaPRO, smartOEE and FASTedge, companies receive turnkey systems and benefit from us as a solution partner throughout the entire project period and beyond.


FASTedge SFT15

The 15-inch touch terminal is required for each machine. It has a universal RFID reader and two digital inputs for machine connection as standard.

FASTedge Box

Both the terminals and the machines are connected to the EdgeBox via LAN or WiFi. The cloud connection is made via your network or mobile communications. At least one EdgeBox is required. The system can later be moved to your own server.


Personal users are required to report the collected data. The number of employees involved in data acquisition in your production does not matter.


Each line and machine in your production is licensed individually.

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